Satisfaction Guaranteed
At ChairWala.Store, we strive to provide our customers with high-quality products and exceptional service. Your satisfaction is our top priority. If you are not completely satisfied with your purchase, we want to make it right.
Returns and Refunds
Returns
If you wish to return a product, please contact our customer support team within two days of receiving your order to initiate the return process. We will provide you with a Return Merchandise Authorization (RMA) number and instructions for the return.
To be eligible for a return, the product must be in the same condition as when you received it, in its original packaging, and with all tags and labels attached. Returns that do not meet these conditions may not be accepted.
Refunds
Once we receive your returned item and inspect it, we will notify you of the approval or rejection of your refund. If your refund is approved, it will be processed, and a credit will be issued to your original method of payment. The time it takes for the refund to appear in your account may vary depending on your payment provider.
Non-Refundable Items
Please note that some items are non-refundable. These include:
Custom-made or personalized products
Products that have been damaged due to customer misuse or mishandling
Products returned without an RMA number or outside the specified return period
Shipping Costs
Shipping costs for returns are the responsibility of the customer. We do not refund shipping costs unless the return is due to our error or a defective product.
Contact Us
If you have any questions or concerns regarding our refund policy, please contact our customer support team at support@chairwala.store or +91 8899556447.
We reserve the right to modify this refund policy at any time, so we encourage you to review it periodically for any changes.
