Shipping & Delivery Information | Chairwala

At Chairwala, we are committed to ensuring that your shopping experience is smooth and hassle-free. Whether you’re ordering a single chair or furnishing your entire space, we strive to get your products to you as quickly and safely as possible. Here’s everything you need to know about our shipping and delivery process.

Shipping Policy

1. Fast & Reliable Shipping

We offer free shipping on all orders across India.
All products are securely packaged to prevent any damage during transit.

2. Estimated Delivery Time

Standard Delivery: 5-7 business days for most metro areas.
Extended Delivery: 7-10 business days for remote locations.
You will receive tracking details as soon as your order is dispatched, allowing you to stay updated on your delivery status.

3. Same-Day Dispatch

Orders placed before 2:00 PM (Monday – Friday) will be processed and dispatched the same day.
Orders placed after 2:00 PM or on weekends will be processed the next business day.

4. Customized Furniture Orders

Custom or made-to-order furniture may take longer to ship, typically within 14-21 business days.
We will keep you updated on the progress and estimated delivery date for custom pieces.

Delivery Process

1. Doorstep Delivery

Our delivery partners ensure that your furniture is delivered right to your doorstep.
In select locations, we offer in-home delivery and assembly services at no extra cost. Please check at checkout if this service is available for your area.

2. What to Expect Upon Delivery

Upon receiving your delivery, please inspect the package for any visible damage.
If you notice any issues with your order upon opening, kindly contact our customer service team immediately, and we will resolve the matter swiftly.

International Shipping

At this time, Chairwala only ships within India. For inquiries regarding international orders, feel free to contact us directly at info@chairwala.store.

Frequently Asked Questions (FAQs)

Q: How can I track my order?
A: Once your order has been shipped, you will receive an email with tracking information. You can also track your order in the “My Account” section of our website.

Q: Can I change my shipping address after placing an order?
A: Yes, but please contact us immediately after placing your order at care@chairwala.com. We’ll do our best to accommodate your request if the order has not yet been dispatched.

Q: What happens if my delivery is delayed?
A: While we aim to meet all delivery timeframes, there may be rare occasions when external factors cause delays. If this occurs, our team will promptly notify you and provide updates.